FAQs

Please see the How Do I Get a Library Card webpage here for information on how to get a card!

Visit the library catalogue at TRACpac. Log in with the barcode number from your library card and your PIN. 

Your default PIN/PASSWORD is the last four digits of your phone number. If you are unsure of your PIN/PASSWORD or would like to reset it, contact us. 

Search for books, eBooks, audiobooks, DVDs, video games, and more using the online catalogue TRACpac.

Place holds in person, by phone, or online.

Renew items in person, by phone, or online.

• maximum of two renewals
• item has no current holds

Note: No Fines are being charged in 2023. You will still be charged for lost / damaged items if the items are not returned. 

Please return your items on time to avoid late fines. Our fines are as follows:

• Adult items $0.25 per day per item
• Videogames $0.25 per day per item 
• Teen items $0.20 per day per item
• Children's items $0.10 per day per item
• Walking poles and power monitors $1.00 per day per item

No overdue fines will be charged when the book chute is locked and we are closed to the public.

• Books: 3 weeks 
• Audiobooks: 3 weeks 
• DVDs: 1 week
• Videogames: 1 week

Please note the loan period is subject to change based on the library the items are coming from.

Visit our eResources page to access digital content.